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The National Museum of Australia researches, collections, preserves and exhibits historical material of the Australian nation.

Established in 1980, the Museum is a publicly funded institution governed as a statutory authority in the Australian Government's Arts portfolio. The Museum’s building on Acton Peninsula, Canberra opened in March 2001.

The Museum has a comprehensive suite of plans and policies. These are monitored and reviewed at regular intervals and made publicly available on the Museum’s website.


The National Museum of Australia's comprehensive suite of public policies is listed below. As stated in our IPS agency plan, the Museum is progressively converting policies from PDF into HTML as they are reviewed. However, you may request an early conversion at

The National Museum of Australia welcomes your feedback, whether it is formal or informal, positive or negative.

Contact us

Client Service Charter

Give feedback or ask a question

Information including your FOI rights, fees and charges, how to make a request, complaints and the Museum's FOI disclosure log.

Information about procurement and contracts at the National Museum of Australia, along with procurement-related complaints.

​​​​​​​The National Museum is committed to the highest standards of ethical and accountable conduct. Public officials who suspect wrongdoing within the Commonwealth public sector can raise their concerns under the Public Interest Disclosure Act 2013 (PID Act).

All Australian Government agencies, Commonwealth companies and public authorities have responsibilities under the PID Act to investigate suspected wrongdoing and take appropriate action.

Officials can make allegations about ‘disclosable conduct’, which includes conduct that:

  • is illegal or corrupt
  • results in a wastage of money or property
  • results in unreasonable danger or risk to health and safety
  • results in danger, or an increased risk of danger, to the environment.

The PID Act offers protection to disclosers (‘whistleblowers’) from reprisal action, protecting them from any detrimental action as a result of making a disclosure.  A disclosure can be made to an authorised officer of the Museum if the PID relates to the Museum or the discloser belongs, or last belonged to, the Museum.

See Contact us for a list of the Museum’s authorised officers.

See the Museum's Public interest disclosure procedures for further information.

The National Museum of Australia (Museum) is an agency subject to the Freedom of Information Act 1982 (FOI Act) and is required to comply with the Information Publication Scheme (IPS) requirements.

The agency plan describes how the Museum proposes to do this, as required by s 8(1) of the FOI Act.

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