Skip to content
  • 9am–5pm
  • Free general admission
  • Shop

The Privacy (Australian Government Agencies—Governance) APP Code 2017 (Cth) (the APP Code) requires that all agencies, including the National Museum of Australia (the Museum) must conduct a Privacy Impact Assessment (PIA) for all high privacy risk projects.

A project may be a high privacy risk project if the Museum considers that the project involves any new or changed ways of handling personal information that are likely to have a significant impact on the privacy of individuals.

The Museum is also required to conduct a PIA if directed to do so by the Office of the Australian Information Commissioner (OAIC).

The Museum is required to maintain a register of all PIAs it conducts and must publish that register, or a version of that register, on its website.

This following PIA register is published in compliance with the APP Code.

Privacy Impact Assessments undertaken

The Museum has undertaken the following PIAs:

Title of project

Short description of project

Date the PIA was made

Responsible business unit

Museum Shop Loyalty ProgramImplementation of an ecommerce loyalty program platform for the Museum Shop31 July 2023Commercial and Enterprise

Client Relationship Management system

Implementation of a new application (thankQ) to manage customer information and interactions

20 March 2020

Information Technology

Cultural and Corporate Shared Services Centre payroll servicesDelivery of payroll services to the Museum of Australian Democracy28 October 2019Human Resources

Copies of PIAs may be requested by contacting the Museum:

Privacy Contact Officer
National Museum of Australia
GPO Box 1901
Canberra ACT 2601
Phone: (02) 6208 5000

Last updated: 17 May 2023

Return to Top