Skip to content

Welcome back. See Plan your visit for health and safety information including mandatory check in.

Welcome back! Your health and safety are our priority. We are following ACT health directives to keep everyone safe. This includes mandatory check-in for visitors 16 years and older.

Please read this important information before you visit and check our onsite safety measures.

Before you visit

All visitors are encouraged to consider health advice before coming to the Museum. Hotspots and isolation requirements can change at short notice so you must check the latest developments and advice on the ACT's Covid-19 website before you visit.

Please postpone your visit if you are feeling unwell. Do not visit the Museum if you are required to be in quarantine or self-isolation. We're asking everyone to observe hygiene and social distancing measures.

Onsite safety measures at the Museum

  • Mandatory check-in for visitors 16 years and older using the Check In CBR app
  • Managing capacity limits in accordance with ACT health directions
  • Visitor flow and queue management measures
  • Social distancing signage encouraging visitors to stay 1.5m apart
  • Increased cleaning regime
  • Hand sanitiser available throughout the Museum
  • Contactless payments being preferred in our Shop and Cafe
  • Access to Shop and Cafe, galleries and Garden of Australian Dreams via the Gandel Atrium
  • Exit through the Garden of Australian Dreams deck only.

We ask visitors not to bring large bags, coats, umbrellas or other items that may need cloaking. Our friendly Hosts are on hand to assist during your visit.

See What’s on

School programs, tours and events

Onsite school visits are now available. The Museum continues to deliver public and education programs online and onsite.

Our Building and architecture guided tours are now available. Our First Australians guided tour will commence on 26 November 2021.


The Museum's virtual reality experience and Kspace remains closed. Teacher-guided visits are no longer available. Some of our spaces are closed for development.

Ticket refunds

For a refund on tickets for events scheduled during lockdown, visitors can email or visit Eventbrite. For external events please liaise with your event organiser or the source of your ticket purchase.

Our location

Getting here


Transport Canberra bus route 53 services the Museum on weekdays, weekends and public holidays. The bus stop is on Lennox Crossing, about 200 metres from our entrance. The Culture Loop bus has ceased.

Walk or cycle

Shared paths from the city and by Lake Burley Griffin. Bike parking is in the Christina and Trevor Kennedy Garden and near the lakeside entry.

Taxi or ride share

Pick-up is at the taxi zone sign under the loop, near our main entrance.


Pay parking

8.30am to 5pm weekdays, $3.40 per hour or $15.50 per day. Short-stay machines accept Visa, MasterCard and coins. More on parking, including an app.

Free parking

Weekends and public holidays and always for limited mobility spaces and motorbikes.

Length of stay

Monitored weekdays by the National Capital Authority. Check the short-stay and long-stay signs for details and contact the NCA if you receive a fine.

Limited mobility

Accessible parking spaces for visitors with a mobility impairment and the required permit are available free of charge near our main entrance, under the loop. Coach bays 5 and 9 are suitable for coaches fitted with mobility access lifts, hoists or ramps.

Reuse your ticket

At Questacon, National Library and Old Parliament House car parks. Not valid at the National Gallery, the National Portrait Gallery or ACT Government car parks.

Coach parking

For schools and groups

Nine spaces marked ‘bus stop’ near the main entrance, with a set-down and pick-up zone near the red fire-hydrant boosters, and overflow parking on Lawson Crescent

Mini-bus parking

In the long stay zone near the car park entry

Gallery development

The National Museum is undergoing some exciting new changes as we work to build a bigger and better Museum experience for our visitors.

Facilities for visitors

Information Desk

See the Information Desk inside the Museum entrance for:

  • tickets
  • maps in English, Chinese, German and more.

Wi-fi is free at the the Museum.

Parents room

Includes a toilet, change table and microwave. Breastfeeding is welcome in the Museum.


Photography for personal use is allowed in our galleries, except in temporary exhibitions or where signs request no photography.

Friends Lounge

Join Museum Friends for exclusive member access to our lakeside Friends Lounge. Other benefits include discounts at the Museum Shop and Museum Cafe.

Faith room

The Museum’s multi-faith room is a quiet space for reflection, prayer, meditation or to use with a stress management plan.

This space is available for all people regardless of sex, age, disability, gender, religious belief or race. Near our exhibition galleries, there is a mobility access lift, and it is close to bathroom facilities. Please ask a visitor host for more information.

Museum map

Floor plan

See galleries, garden and public spaces, toilets and lifts across the Museum's 2 floors.

Return to Top