Skip to content

See Plan your visit for COVID-19 safety information including mandatory check in.


Your health and safety are our priority. Visitors 16 years and older must check in using the Check In CBR app. This is mandatory in the ACT from 6 March 2021.

Have you recently been in a COVID-19 hotspot?

COVID-19 is highly contagious and can spread very quickly. We urge anyone from COVID-affected areas to reconsider travel to the ACT.

Since hotspots and isolation requirements can change at short notice, you must check the latest developments and advice on the ACT’s COVID-19 website before visiting the Museum.

For the health and safety of other visitors and our staff, please do not visit the Museum if you are required to be in quarantine or self-isolation.

Onsite safety measures include:

  • Social distancing signage encouraging visitors to stay 1.5m apart
  • Hand sanitisers throughout the Museum
  • Increased onsite cleaning regime
  • Visitor number management in accordance with ACT regulations
  • Visitor flow and queue management measures
  • Some staff who interact with visitors choosing to wear masks
  • Contactless payments are preferred but cash is accepted in our Shop and Cafe
  • Access to Trevor Kennedy Collection: Highlights, Shop and Cafe via the Gandel Atrium
  • Access to First Australians, Talking Blak, Piinpi, Landmarks and the Garden of Australian Dreams through the garden entrance
  • Exit through the Garden of Australian Dreams deck only.

We ask visitors not to bring large bags, coats, umbrellas or other items that may need cloaking. Our friendly hosts are on hand to assist during your visit.

Please observe hygiene and social distancing measures and postpone your visit if you are feeling unwell.

All visitors are encouraged to consider the Australian Government’s Department of Health advice before coming to the Museum.

Face mask requirements

From 9 July 2021 visitors are no longer required to wear a face mask at the Museum. Find out more about face mask requirements.

Schools and public programs

Onsite school visits are available. The Museum continues to deliver public and education programs online on onsite.


The Museum’s virtual reality experience is closed. Teacher-guided visits are no longer available. Some of our spaces are closed for development.

Stay tuned

Please check our website and social media channels for updates on all Museum news and COVID-19 related measures.

We thank you for your support and understanding.


Our location

Getting here


Transport Canberra bus route 53 services the Museum on weekdays, weekends and public holidays. The bus stop is on Lennox Crossing, about 200 metres from our entrance. The Culture Loop bus has ceased.

Walk or cycle

Shared paths from the city and by Lake Burley Griffin. Bike parking is in the Christina and Trevor Kennedy Garden and near the lakeside entry.

Taxi or ride share

Pick-up is at the taxi zone sign under the loop, near our main entrance.


Pay parking

8.30am to 5pm weekdays, $3.30 per hour or $15 per day. Short-stay machines accept Visa, MasterCard and coins. An app is also available.

Free parking

Weekends and public holidays and always for limited mobility spaces and motorbikes.

Length of stay

Monitored weekdays by the National Capital Authority. Check the short-stay and long-stay signs for details and contact the NCA if you receive a fine.

Limited mobility

Accessible parking spaces for visitors with a mobility impairment and the required permit are available free of charge near our main entrance, under the loop. Coach bays 5 and 9 are suitable for coaches fitted with mobility access lifts, hoists or ramps.

Reuse your ticket

At Questacon, National Library and Old Parliament House car parks. Not valid at the National Gallery, the National Portrait Gallery or ACT Government car parks.

Coach parking

For schools and groups

Nine spaces marked ‘bus stop’ near the main entrance, with a set-down and pick-up zone near the red fire-hydrant boosters, and overflow parking on Lawson Crescent

Mini-bus parking

In the long stay zone near the car park entry

Gallery development

The National Museum is undergoing some exciting new changes as we work to build a bigger and better Museum experience for our visitors.

Facilities for visitors

Information Desk

See the Information Desk inside the Museum entrance for:

  • tickets
  • maps in English, Chinese, German and more.

Wi-fi is free at the the Museum.

Parents room

Includes a toilet, change table and microwave. Breastfeeding is welcome in the Museum.


Photography for personal use is allowed in our galleries, except in temporary exhibitions or where signs request no photography.

Friends Lounge

Join Museum Friends for exclusive member access to our lakeside Friends Lounge. Other benefits include discounts at the Museum Shop and Museum Cafe.

Faith room

The Museum’s multi-faith room is a quiet space for reflection, prayer, meditation or to use with a stress management plan.

This space is available for all people regardless of sex, age, disability, gender, religious belief or race. Near our exhibition galleries, there is a mobility access lift, and it is close to bathroom facilities. Please ask a visitor host for more information.

Museum map

Floor plan

See galleries, garden and public spaces, toilets and lifts across the Museum's 2 floors.

Return to Top