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The National Museum of Australia is temporarily closed to the public until further notice. Read more in our coronavirus statement

  • Closed
  • Free general admission

Information about accessing the National Museum’s building, exhibitions and events.


Accessible parking spaces for visitors who have a mobility impairment and the required permit are available free of charge near our main entrance, under the loop. Coach bays 5 and 9 are suitable for coaches fitted with mobility access lifts, hoists or ramps

Wheelchair and motorised scooters

Bring your own or use one of ours.  We suggest booking 24 hours in advance, phone +61 2 6208 5110, with pick-up from the Information Desk just inside the Gandel Atrium

Lifts and toilets

All Museum levels are accessible by lifts, with audible voice messages about direction and gallery levels and braille-labelled buttons. A constant pressure lift provides access to the mezzanine level of First Australians. Unisex accessible toilets, baby change tables and an ambulant toilet are available on all levels

Hearing loops

Available for all guided tours. We have hearing induction loops in our theatres and at the Information Desk

Large print and tactile guides

Museum maps and Garden of Australian Dreams guides are available for free loan from the Information Desk

Guided tours and activities

Our access team works to ensure the Museum is inclusive and accessible for people of all abilities, ages and backgrounds. Tours are available in a range of languages

Our access team can help organise participation in:

We also run small workshops, tailored to the needs of your group, with in-gallery experiences and hands-on activities. We run art and music workshops, reminiscence, tactile and multi-sensory workshops, facilitated discussions and gallery tours. Email:

Assistance animals

Trained, registered and visibly identified assistance animals are welcome when accompanied by their handler. Read our Assistance Animal Access Guidelines and Procedures


There is an automatic teller machine with audio in the Gandel Atrium

Contact us

If you have questions, or so we can tailor services to your needs before you visit.


Phone: National Relay Service, TTY 133 677 | Speak and Listen, 1800 555 727 | Freecall 1800 026 132 | + 61 2 6208 5345 weekdays

Visit our Collection Explorer to access the Museum’s collection online

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