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See Plan your visit for important visitor and safety information including a request to provide your first name and a contact number.

  • Open
  • Free general admission

Information about accessing the National Museum’s building and exhibitions.


Accessible parking spaces for visitors who have a mobility impairment and the required permit are available free of charge near our main entrance, under the loop. Coach bays 5 and 9 are suitable for coaches fitted with mobility access lifts, hoists or ramps

Wheelchair and motorised scooters

Our free loan service is temporarily unavailable. We apologise for any inconvenience.


Unisex accessible toilets, baby change tables and an ambulant toilet are available on the Ground floor, from our Gandel Atrium. Other areas of the Museum are currently closed.

Hearing loops

We have a hearing induction loop at the Information Desk in our Gandel Atrium.

Large print and tactile guides

Museum maps are available for free loan from the Information Desk.

Guided tours and activities

Our workshops, tours and on-site events, Kspace and school programs are temporarily unavailable due to COVID-19 safety measures.

Assistance animals

Trained, registered and visibly identified assistance animals are welcome when accompanied by their handler. Read our Assistance Animal Access Guidelines and Procedures

Contact us

If you have questions, or so we can tailor services to your needs before you visit.


Phone: National Relay Service, TTY 133 677 | Speak and Listen, 1800 555 727 | Freecall 1800 026 132 | + 61 2 6208 5345 weekdays

Visit our Collection Explorer to access the Museum’s collection online

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