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The National Museum of Australia is temporarily closed to the public until further notice. Read more in our coronavirus statement

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The Privacy (Australian Government Agencies—Governance) APP Code 2017 (Cth) (the APP Code) requires that all agencies, including the National Museum of Australia (the Museum) must conduct a Privacy Impact Assessment (PIA) for all high privacy risk projects.

A project may be a high privacy risk project if the Museum considers that the project involves any new or changed ways of handling personal information that are likely to have a significant impact on the privacy of individuals.

The Museum is also required to conduct a PIA if directed to do so by the Office of the Australian Information Commissioner (OAIC).

The Museum is required to maintain a register of all PIAs it conducts and must publish that register, or a version of that register, on its website.

This following PIA register is published in compliance with the APP Code.

Privacy Impact Assessments undertaken

The Museum has undertaken the following PIAs:

Title of project

Short description of project

Date the PIA was made

Responsible business unit

Client Relationship Management system

Implementation of a new application (thankQ) to manage customer information and interactions

20 March 2020

Information Technology

Copies of PIAs may be requested by contacting the Museum:

Privacy Contact Officer
National Museum of Australia
GPO Box 1901
Canberra ACT 2601
Email: privacy@nma.gov.au
Phone: (02) 6208 5000

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