Skip to content
  • 9am–5pm
  • Free general admission
  • Shop

Please read this notice before you book your VR experience

By participating in The Antarctica Experience or Beyond the Milky Way (‘VR experiences’), you agree that you have read and understood the following information.

The National Museum does not recommend the VR experiences for children under the age of 13 years. If a parent or guardian of a child under 13 decides that their child should nevertheless participate in the VR experiences, they should supervise their child during the experience for any adverse effects. The Museum has the sole discretion not to admit any person to the VR experiences if a Museum representative considers that the VR experiences would not be suitable for them.

Pico, the manufacturers of the product used to deliver the VR experiences (‘the VR product’) advise that:

  • The VR product should be used in a safe environment. This product creates an immersive virtual reality scene. When you use it, you cannot see what’s around you. Please move within a safe space and keep an eye on your surroundings. Do not approach stairs, windows, heat sources or other hazardous areas.
  • You should be in good health before using the VR product. Consult a doctor before using if you are pregnant, elderly or have serious physical, mental, visual or heart problems.
  • A small number of people may experience epilepsy, fainting, severe dizziness and other symptoms due to flash and images, even though they may not have such a medical history. If you have a similar medical history, please consult your doctor before use.
  • The VR product is not recommended for use by children under 13 years of age. Please keep the VR product and accessories out of their reach. Children 13 years and over should use this product under adult supervision to avoid accidents.
  • The VR product is not meant for extended use over 30 minutes at a time with rest periods of at least 10 minutes between uses. Adjust resting and usage periods if you experience any discomfort.
  • If you have a big difference in binocular vision, or a high degree of myopia, astigmatism or farsightedness, it is suggested that you wear glasses to correct your eyesight when using the VR product.
  • The VR product provides an immersive virtual content experience, and certain types of content may cause discomfort. Stop use immediately and seek medical treatment if the following symptoms occur:
    • seizures, loss of consciousness, convulsions, involuntary movements, direction disorders, nausea, dizziness, drowsiness or fatigue
    • eye pain or discomfort, eye strain, eye convulsions or visual abnormalities (such as hallucinations, ambiguity or diplopia)
    • skin itching, eczema, swelling, irritation or other discomfort
    • excessive sweating, impaired balance, impaired hand-eye coordination or other similar motor symptoms. You cannot drive, operate machines or participate in activities that may have potentially serious consequences before recovering from these symptoms.
  • This product may emit radio waves and interfere with nearby electronic devices. If you are wearing a pacemaker or other implanted medical device, do not use it until you consult a doctor or medical device manufacturer.

Download Pico user manual (PDF 2.7 mb)

Participation in the VR experiences involves a certain level of inherent risk. By participating in the VR experiences, you agree to assume this risk on behalf of yourself or a child of whom you are the parent or guardian. To the maximum extent permitted by law, the National Museum excludes all liability for loss, damage or injury of any kind (including caused by negligence) that you may suffer as a result of participating in the VR experiences and you agree to release the National Museum from any such liability.

Return to Top