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Tours and apps

Access

Accessibility

Take a guided tour with one of our hosts or try a self-guided tour or app. We welcome group bookings and offer tours in various languages.

Guided tours

Museum Highlights | daily | 10am and 1pm

An overview of our exhibitions and an excellent general introduction. 

First Australians | daily | 3pm

Learn about Aboriginal and Torres Strait Islander peoples, their history, culture and connection to country.

Cost: $15 adult, $10 concession and child (5+), $40 family (2 adults, 4 children), Friends full members free.

The Garden of Australian Dreams.
Garden of Australian Dreams, National Museum of Australia. Photo: George Serras.

Ultimate Museum Experience | daily | 10am, 1pm and 3pm or on request

Enjoy the exclusive Ultimate Museum Experience tour and dining package with:

  • a meet and greet service
  • refreshments in our Friends Lounge
  • a personalised Museum tour with a dedicated Visitor Services Host
  • a meal and a glass of wine in our waterfront Museum Cafe
  • a voucher for 10% off purchases at the Museum Shop (full-priced items, single transaction only, cannot be redeemed for cash)

Cost: $50 per person. Available at the Museum or online through Eventbrite (booking fees apply). Rate valid until 31 March 2017.

Host talks

Enjoy a free ten-minute talk on highlights from the Museum’s collection or the symbolism of the Garden of Australian Dreams. Topics and times at the Information Desk.

Apps

A graphic of a mobile phone.

The Loop audio tour app

Take a self-guided tour with The Loop for a great introduction to the Museum and more of the stories behind our objects. In English and Mandarin.

Download the free app from Google Play or the App Store using our free wi-fi or hire a device from our Information Desk.

Android available on Google Play      Available on the App Store

Device hire: $5 adult, $4 child, $4 per device for pre-booked group purchases of four or more, Friends free. Ear buds: $2.75.

Kspace Augmented Reality Trail app

Our free Kspace Augmented Reality (AR) Trail app encourages kids to interact with characters from the Kspace games, anytime, anywhere.

More on the Kspace app

Group tours

Group bookings

Tel +61 2 6208 5021 weekdays
Email: bookings@nma.gov.au

Guided tours are available in these languages: 

  • Arabic
  • Cantonese
  • Dari
  • Farsi
  • Greek
  • Hindi
  • Lao
  • Mandarin
  • Ndebele
  • Punjabi
  • Shona Zulu
  • Thai
  • Urdu

Please allow at least three weeks to book a tour in language other than English. 

Open Collections

Open Collections self-guided tour | 15 minutes on the hour | 10am to 4pm daily

Open Collections in our First Australians gallery gives visitors a special ‘behind the scenes’ look at more than 2000 Aboriginal and Torres Strait Islander objects in our collection. Free

Tourism rates and sales

We offer wholesale rates for guided tours, exhibitions and select merchandise at a discounted rate to tourism and tour operators.

Rates and sales inquiries

Tourism Marketing Coordinator
Tel +61 2 6208 5115
Email marketing@nma.gov.au

More on tourism rates and sales

How to book

Place wholesale ticket orders with:

Tourism Marketing Coordinator
Tel +61 2 6208 5115
Email marketing@nma.gov.au

For urgent collection, place orders by phone.

Ticket collection/delivery

  • Orders will be processed within 48 hours (except on weekends)
  • Tickets can be collected from the Information Desk in the Hall
  • Request dispatch by post (additional cost applies)

Payment methods

  • Set up an account with the Museum for invoicing
  • Pay by credit card

Returns and refunds

  • Exhibition wholesale ticket refunds are available for tickets returned to the Museum within five working days after the close of the exhibition.
  • For guided tour ticket refunds, contact the Tourism Marketing Coordinator.
  • Refunds are processed in 7–10 working days. Refunds for credit card payments will be made to the credit card.

Terms and conditions

  • Tickets are non-transferable
  • The Museum does not accept responsibility for lost or stolen tickets
  • Concession and student customers must present valid identification as proof of eligibility
  • A ‘child’ is a person 5–16 years of age (inclusive)

Free of charge policy

  • If the product is a guided tour or exhibition entry ticket, the Museum will allow the ratio of one escort or local guide per 15 pax, to accompany the guided tour free of charge (FOC). Escorts and local guides must follow the instructions of the Museum guide.

  • If the product is a package including a meal, the above FOC ratio applies for guided tours or exhibition entry tickets. Meals are not offered FOC, and can be purchased separately on arrival.


Check our calendar for the most up-to-date information on our activities.