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Every object in the National Museum tells a story and our dynamic, curriculum-linked school programs bring these stories to life.


A boy viewing a museum object via an Ipad.

Please book as early as possible, with bookings essential for:

Request a booking online and we will be in touch to confirm arrangements.


Written notice of the cancellation is required. If you wish to cancel a booking, please email

If you cancel within 14 days of a booked session, or do not attend, the Museum may issue an invoice for the full amount.

Contact us

For detailed program information including availability and procedures, contact:

Bookings Officer
Phone (02) 6208 5345

Safety information


The Museum has qualified first aid officers and a first aid room. Fire and emergency procedures are managed by trained staff and tested regularly. A warning will be activated in an emergency. All visitors will be given clear instructions from fire and safety wardens, who will supervise the evacuation of the building if necessary.

The Museum carries comprehensive public liability insurance cover.

pdfCertificate of currency 2018–19 (PDF 206kb)

All staff and volunteers working with children have undergone an Australian Federal Police security check and Working With Vulnerable People check.

Prior to their Museum visit all schools receive an email with important information about appropriate behaviour for students. This emphasises the fact that teachers have the duty of care for students when they are visiting the Museum and that all students should be in sight of a teacher or carer at all times.

The Museum has access facilities and wheelchairs available to visitors with special needs. Visitors require no special clothing or equipment.

pdfVenue and safety information for school excursions 2018-19 (PDF 135kb)

Frequently asked questions

How much time should we spend at the Museum?

  • The Museum is a large building with lots to see and do. If you’re teacher-guided we recommend you stay at least two hours. If you’re doing a two-hour Museum-guided program, you will appreciate an extra hour for free exploration, so you may want to stay for three hours.

Is there a charge for Museum visits and school programs?

  • General Museum entry is free. Museum-guided programs, including Kspace are delivered by our staff at a cost per student. Teacher-guided visits and activities are free.

Can students bring their bags into the Museum?

  • To protect the Museum’s collection, we do not allow backpacks, food or drink in our galleries. We prefer that students leave their bags on the bus. If that is not possible, limited bin space is available. Water and medications may be carried into the galleries in small bags that are available from the Information Desk.

Can students take photographs in the Museum?

  • Cameras may be used in the galleries, however photography is not permitted in temporary exhibitions.

Is there anywhere to eat at the Museum?

  • There are many areas for students to eat their lunch, including the outside deck, lake foreshore and the Gandel Atrium during wet weather. You can pre-order lunches for your students via our Venue Coordinator, phone (02) 6208 5191.

What facilities and services are there for people with disabilities?

  • We welcome all visitors and have a full range of access services including hearing loops, free wheelchair hire and more.

Does the Museum have a shop?

  • There is a gift shop in the Gandel Atrium, with many items that are affordable for most students.

What if I have another question?

Coach parking

Location and parking