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Governance

The National Museum of Australia guides the delivery of its outputs through its corporate governance framework. This framework comprises the Museum's enabling legislation and other legislative instruments, managerial and organisational structures, corporate policies and strategies, and resource management practices.

Legislation

The National Museum of Australia Act 1980 defines the broad functions and activities of the Museum. This Act established the Museum as a Commonwealth statutory authority and, along with the National Museum of Australia Regulations 2000, defines the Museum's role, functions and powers. (For the functions and powers of the Museum, see Appendix 2).

The Commonwealth Authorities and Companies Act 1997 provides a single set of core reporting, auditing and accountability requirements for directors of Commonwealth authorities. It also deals with other matters such as banking and investment and the conduct of officers, and states that directors are responsible for the preparation and content of the report of operations in accordance with the Commonwealth Authorities and Companies (Report of Operations) Orders 2008. The Public Service Act 1999 covers the powers of the Director of the National Museum of Australia in relation to the management of human resources.

The National Museum of Australia is a statutory authority within the Prime Minister and Cabinet portfolio.

Governance model

Doughnut chart divied into four equal sections labelled: 'Accountability', 'Controls', 'Strategy', 'Performance'. The centre of the doughnut is labelled 'Executive team'.
Accountability Controls
Parliament
Government
Minister
Council
Other stakeholders
Legislation
Delegations
Values
Codes of conduct
Ethics
Certified Agreement
Staff circulars
Strategy Performance

Vision and mission
Performance management
framework
*plans, policies and procedures
* strategic and business plans
Personal performance plans
Organisational structure
Risk management
Committees
Culture

Internal conformance
and reporting
External conformance
and reporting

Council and committees

The Council of the National Museum of Australia is responsible for the overall performance of the organisation, including setting the strategic direction and establishing goals for management. The Council works with executive management in developing, executing, monitoring and adjusting the appropriate strategies, and its members are appointed under Section 13(2) of the National Museum of Australia Act 1980.

This Act provides for a Council consisting of a Chair, the Director of the Museum and between seven and ten other members. All members are appointed by the Governor-General and, apart from the Director, are part-time appointees for terms of up to three years, although terms of appointment can be extended. The Director can hold office for a period not exceeding seven years.

The current membership of the Council provides a mix of skills and experience in the areas of history, law, education, the arts, museum management, tourism, Indigenous issues, business, and financial and strategic management. The Commonwealth Remuneration Tribunal determines remuneration for non-executive members. At 30 June 2011, the Council comprised the following non-executive members:

Mr Daniel Gilbert AM (Chair) has many years of experience as a commercial lawyer and company director. Since the mid-1970s, he has had extensive involvement with social justice issues through work with community legal centres and public organisations and the arts. In 1992 he established the Gilbert+Tobin Pro Bono practice, which has a strong emphasis on Indigenous issues.

Mr Nicholas Davie is the Chief Executive Officer of Publicis Mojo. He is currently a member of the Board of Trustees of the Sport and Tourism Youth Foundation and a member of the Tourism Task Force. He is also Co-Chairman of the Bestest Foundation.

Professor Raelene Frances is the Dean of Arts and Professor of History at Monash University.

Professor Emeritus Andrea Hull AO has held senior roles at international, federal and state levels in cultural, heritage and education areas. She was Director and Dean of the Faculty of the Victorian College of the Arts at the University of Melbourne for 14 years, and is a member of the Council of Trustees of the National Gallery of Victoria.

Mr David Jones is Managing Director, CHAMP Private Equity. He is also a non-executive director of three organisations: Centric Wealth Limited, Global Sources Limited (NASDAQ) and the Beacon Foundation.

Mr John Morse AM is advisor on tourism and Indigenous tourism to the Director of Parks Australia. He is also the owner of John Morse Art, and Chair of the Mutitjulu Foundation. He worked for the Australian Tourist Commission for 20 years in Europe and Asia, and was Managing Director from 1997 to 2001, overseeing the development of Brand Australia and driving the highly successful international campaign to encourage people to visit Australia during the 2000 Olympics.

Dr Barbara Piscitelli AM is a freelance consultant and researcher in education and the arts. Her research explores cultural policy and childhood, children's learning in museums, and early childhood visual arts education. Dr Piscitelli is a member of the Board of the Queensland Museum.

Mr Peter Yu is Chief Executive Officer of Nyamba Buru Yawuru Ltd located in Broome, Western Australia. He is also a member of the Australian Statistics Advisory Council.

The Council held six meetings during 2010–11. An executive officer from the Office of the Arts, the Department of the Prime Minister and Cabinet, attended the meetings as an observer.

The Museum provides Council members with information on government changes to corporate governance responsibilities as it becomes available, including Australian National Audit Office documents and guidelines.

The Council has policy and procedures for the disclosure and resolution of any matter for its consideration that may result in a conflict of interest. Members are required to make the nature of that interest known at the commencement of a Council meeting, and details of such disclosures are recorded in the minutes of the meeting.

The Council has established an Audit, Finance and Risk Committee to assist in the execution of its responsibilities and an Indigenous Advisory Committee to advise on sensitivities and protocols relating to exhibitions and other matters. Details of Council meetings are listed in Appendix 1.

Group portrait showing three men and two women seated on sofas, with another two men and a woman standing behind. A low honey-coloured timber table, with two books on centre top, is in the foreground.
The Council of the National Museum of Australia: (left to right) Nicholas Davie, Andrew Sayers AM, Raelene Frances, David Jones, Barbara Piscitelli AM, Andrea Hull AO, John Morse AM and Daniel Gilbert AM, Peter Yu (absent).

Accountability chain as at 30 June 2011

A chart showing top row: Parliament. Second row: Minister, Auditor-General. Third row: Council Committees, Council of the National Museum of Australia. Fourth row: Director, National Museum of Australia. Bottom row: Audience, Programs & Partnerships; Collections, Content and Exhibitions: Operations; Directorate.

National Museum of Australia organisation chart as at 30 June 2011

Director
Andrew Sayers

Audience, Programs and Partnerships Division
Assistant Director
Helen Kon

Collections, Content and Exhibitions Division Assistant Director
Michael Pickering (A/g)

Operations Division
Chief Operating Officer
Graham Smith

Directorate

Public Programs and Marketing Manager
Rachael Coghlan

Education Manager
David Arnold

Publishing Manager
Julie Ogden

Multimedia and Web Manager
Tikka Wilson

Copyright and Production Services Manager
Denis French

Visitor Services and Volunteers Manager
Colleen Fitzgerald (A/g)

Friends Executive Officer
Rose Newman

Registration Manager
Sara Kelly

Conservation Manager
Vicki Humphrey

Curatorial

Collections Development
Head
Carol Cooper

Aboriginal and Torres Strait Islander Program
Head
vacant

People and the Environment
Head
Kirsten Wehner

Australian Society and History
Head
Guy Hansen

Centre for Historical Research
Head
Peter Stanley

Exhibitions and Gallery Development Manager
Rebecca Coronel

Facilities Manager
John Ryan

Human Resources
Manager
Anne Mayberry

Information, Media and
Technology Chief Information Officer
Stephen Delaney

Design and
Environment Manager
Greer Gehrt

Commercial Operations Manager
Trish Kirkland

Legal Services Manager
Fiona Dalton/ Belinda Carman

Finance
Chief Finance Officer
Kylie Noonan

National Sponsorship and Development Manager
Monica Lindemann

Strategic Development and Policy Manager
Roger Garland

Public Affairs Manager
Dennis Grant

Indigenous Principal Advisor
Margo Neale

Executive management group

The Executive Management group, comprising the Director, two Assistant Directors, and a Chief Operating Officer, provides strategic and operational leadership to the Museum.

Portraits of Andrew Sayers, left, and Helen Kon, right.
Director, Andrew Sayers AM and Assistant Director, Helen Kon.

Andrew Sayers AM, Director

Andrew Sayers was Director of the National Portrait Gallery, Canberra, from 1998 to 2010. After graduating from the University of Sydney, he began his career at the Art Gallery of New South Wales before moving to Newcastle Region Art Gallery as Assistant Director. Before his appointment at the National Portrait Gallery he was Assistant Director (Collections) at the National Gallery of Australia. Andrew has been responsible for several exhibitions of Australian art, particularly in the areas of drawing and portraiture. He has written extensively and is the author of Aboriginal Artists of the Nineteenth Century (Oxford University Press, 1994) and Oxford History of Art: Australian Art (Oxford University Press, 2001).

Louise Douglas, Assistant Director, Audience, Programs and Partnerships (until 8 April 2011)

Louise Douglas has had a successful career in cultural heritage management that spans more than 25 years, working at senior and executive management levels at the Powerhouse Museum and the National Museum of Australia. Louise has been active in Museums Australia for many years and was National Vice President from 1998 to 2000. She has been a member of the Canberra Museum and Gallery Advisory Committee since 1996 and is currently a member of the Fulbright Commission's Australian Capital Territory selection committee.

Helen Kon, Assistant Director, Audience, Programs and Partnerships
(from 23 May 2011)

Helen Kon joined the Museum after working in senior management positions at the National Library of Australia and the State Library of New South Wales. She played a major role in many of the positive changes that have taken place in those institutions through the development of numerous community engagement programs. Prior to working in the cultural sector Helen was Education Services Manager in marketing at the Age newspaper. She has also worked in state-wide curriculum consultancy roles and taught at secondary and tertiary levels. Her wider professional contributions have included membership and chairing of a number of national and state committees, boards and professional associations across the cultural and education sectors.

Portraits of Mathew Trinca, left, and Graham Smith, right.
Assistant Director, Mathew Trinca and Chief Operating Officer, Graham Smith.

Mathew Trinca, Assistant Director, Collections, Content and Exhibitions

Before he joined the National Museum as a senior curator in 2003, Mathew Trinca worked as a curator of history at the Western Australian Museum and as a consultant historian on film, conservation and public history projects. With research interests in cultural history and museum practice, Mathew co-edited Country, a collection of essays on Western Australia's environmental history, and Under Suspicion, a collection devoted to studies of internment in Australia during the Second World War. He has been on extended leave since 17 June 2011 and Dr Michael Pickering is acting in his position.

Lisa Wilmot, Assistant Director, Operations (until 1 December 2010)

Having worked with the Museum for over six years, Lisa Wilmot commenced as Acting Assistant Director, Operations, in April 2009. Prior to taking on this role, she successfully led and managed the Museum's human resources and workplace relations functions. During her Australian Public Service career of over 20 years, she has led and managed various corporate-related functions in the employment, education and training portfolios including finance, complex tendering processes, employment services and employment programs delivery, and has undertaken an 18-month term in the Office of the Federal Minister for Education.

Graham Smith, Chief Operating Officer (from 29 November 2010)

Prior to joining the National Museum of Australia as Chief Operating Officer in November 2010, Graham Smith worked at the Royal Australian Mint for four years, firstly as Deputy Chief Executive Officer and then Acting Chief Executive Officer. He was influential in leading the Mint through major transformational change in both visitor facilities and work processes. Graham's public service career has spanned over 30 years, with experience in the provision of both policy and corporate advice in executive and senior management positions in the Department of Treasury, Prime Minister and Cabinet and the Office of the Assistant Treasurer. He is active in a range of Canberra-based community organisations and sits on a number of ACT Government advisory boards.

Museum Performance Management Framework overview

 Flow chart of the Museum Performance Management Framework overview for 2010-2011. Left-hand column under the main heading 'External framework' reads 'National Museum of Australia Act 1980', other legislation, government policy, Portfolio Budget Statements (PBS), national and international conventions, agreements etc'. A line joins these categories to another box which reads 'Reporting outputs', and at the bottom, another which reads 'Charter of Operations (yearly statement) / PBS report (monthly) / Annual report (yearly)'. To the right of the chart, under the main heading 'Internal framework', are four columns headed: 'Collections and Stewardship, Access and Audience, Environmental Impact, Organisational Health and Culture.' Each of these performance streams is linked by a line down to the 'Level 1: Strategic Plan' and 'Level 2: Annual business plan / High level plans / Policies'. They also drill down to 'Level 3: Annual divisional business plan' for these four separate areas: 'Audience, Programs and Partnerships; Collections, Content and Exhibitions; Directorate; Operations'. Each of these in turn links to separate 'Business unit plans; BAU, projects, procedures; Workplace Conversations'. At the far right, under a column headed 'Reporting outputs', the Strategic Plan boxed is linked to 'Half yearly strategic priorities report to Council and Executive'. Level 2 is linked to 'Quarterly Business Report to Council and Executive, Performance Measures Report to Council and Executive'. Level 3 is linked to 'Monthly / Performance Measures Report to Executive / Plans: report to supervisors / Projects: report to Executive'. Workplace Conversations at the bottom is linked to 'Steps 1-3: conversations on annual cycle'.

Performance Management Framework

The Museum's organisational Performance Management Framework provides the structure for delivering outputs and outcomes through planning, policy and procedural work. Performance is guided by the Museum's strategic and business plans as well as its vision and mission statements. Performance is tracked through quantitative measures, project management practices and qualitative reports. The Framework was reviewed and updated during the year. The Museum reports its performance to Government and other external interests through a statement against the Charter of Operations (yearly), the Annual Report (yearly) and the Portfolio Budget Statements (monthly). Internally, the Museum continues to report on four performance streams. These streams flow into strategic and business planning and reporting, as well as business-as-usual activity:

  • Collection and stewardship includes the Museum's legislative responsibilities in developing, managing and preserving the National Historical Collection. It also covers research, as well as development and promotion of knowledge about the nation's history and experience.
  • Audience and access captures the Museum's service delivery to diverse national communities. It includes indicators of public engagement and responsiveness as well as of access to collections, exhibitions, programs, website and publications.
  • Environmental impact represents the Museum's impact on land, air, water and built environments. It includes the Museum's performance in achieving efficiencies and savings in energy use, the level of resource consumption in the organisation and waste management.
  • Organisational health and culture includes the Museum's financial and staff management, and its broader work culture. It covers budget planning and accounting, staff recruitment and retention, workforce diversity, occupational health and safety (OHS), and workforce planning.

Strategic priorities

The Museum's new strategic priorities for 2011–12 to 2015–16 were endorsed by Council in March 2010. The key priorities are reported against in Part One, Executive summary – Achievement of strategic and business priorities, of this report.

Business planning

Business planning and performance reporting are central to the Museum's delivery of outcomes and outputs for its stakeholders. Museum divisions and their business units implement annual business plans linked to the Museum's strategic and annual business priorities. Business planning identifies key risks and risk mitigation for the delivery of these priorities.

Project management

The Museum Project Management Methodology, underpinned by the Primavera software tool, continued to be applied across the Museum. Primavera is a collaborative, web-enabled project management tool supporting:

  • project managers to plan, schedule and manage projects
  • team members to view and update project activities for which they are accountable
  • managers and executives to view the performance of a portfolio of projects.

Primavera was reviewed in 2010–11 to help determine options for upgrading the system.

Policies and plans

The Museum has a comprehensive suite of policies and plans. These are monitored and reviewed at regular intervals and made publicly available on the Museum's website.

Internal and external scrutiny

Internal audit

An external service provider, RSM Bird Cameron, delivers internal audit services to the Museum under a service contract. The major reviews completed by the internal auditors during 2010–11 included:

  • financial compliance
  • gallery development
  • project management
  • performance indicators
  • fraud control
  • procurement
  • OHS.

External audit

The Australian National Audit Office (ANAO) is responsible for auditing the Museum's annual financial statements. An unqualified audit opinion precedes the annual financial statements in Part Four of this report – Audited financial statements.

Risk management and fraud control

The Museum's risk management framework was reviewed this year in conjunction with an external consultant, to ensure that it met the requirements of the International Standard on Risk Management, ISO31000:2009. The aim of the risk management framework is to help all managers and supervisors to incorporate formal risk management processes into their work to enable the efficient and effective delivery of the Museum's programs, and to promote sound business practices. The Museum's risk management framework focuses on categories including OHS, preservation of the National Historical Collection, damage to the building and infrastructure, financial loss, fraud, loss of reputation and damage to the environment.

The Museum is committed to fostering a culture of risk management throughout the organisation and, within an overall risk management framework, provides and advises on:

  • risk management policy
  • strategic and corporate risk management plans
  • business unit risk management planning
  • event risk management plans.

The elements of the framework are continuously improved to make them more user-friendly, while adhering to the requirements of ISO31000 and best practice guidance. Guidance material, including training courses, risk management plan templates and a risk ratings matrix were developed to assist this process.

The Museum's Strategic Risk Management Plan was reviewed twice during the year by the Council's Audit, Finance and Risk Committee. Business unit risk management plans were reviewed as part of the annual budget review process.

The Museum has in place fraud prevention, detection, investigation, reporting and data collection procedures and processes that, together with the Fraud Risk Assessment and Control Plan, meet the specific needs of the Museum and comply with the Commonwealth Fraud Control Guidelines.

The Museum's Fraud Risk Assessment and Control Plan is endorsed by the Council's Audit, Finance and Risk Committee and reviewed every two years. Fraud awareness training is provided to all staff as part of their induction training program and general awareness training. The Museum is developing a new training program, which will be provided to staff during 2011–12.

Freedom of information

Part 2 of the Freedom of Information Act 1982 (FOI Act)establishes an Information Publication Scheme (IPS). The Museum is subject to the FOI Act and is required to comply with the IPS requirements.

In accordance with the IPS, the Museum is required to:

  • publish an agency plan
  • publish specified categories of information
  • consider proactively publishing other government information
  • publish the information (or details of how to access it) on a website.

Details of the Museum's compliance with the IPS requirements during 2010–11 are available in Appendix 4.

There were no formal requests for access to documents under Section 15 of the Act during 2010–11.

Privacy legislation

The Museum provides information as required to the Privacy Commissioner for inclusion in the Personal Information Digest. No reports by the Privacy Commissioner under Section 30 of the Privacy Act 1988 concerning actions or practices by the Museum were received during 2010–11.

Formal decisions/notifications/ministerialdirections

The Museum received no formal notifications or ministerial directions from the Minister for Finance and Deregulation during 2010–11. Ministerial directions that continue to apply in 2010–11, from previous financial years, relate to the Commonwealth Procurement Guidelines and Certificate of Compliance Report requirements.

Significant events

The Museum did not advise the Minister of any significant events during 2010–11, in accordance with the Commonwealth Authorities and Companies Act 1997.

Legal actions

In 2010–11 the Museum did not settle any claims as a result of any legal action.

Ombudsman

No new issues or matters about the Museum were referred to, or raised with, the Commonwealth Ombudsman's Office.