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Output group 1.2 - National exhibitions, programs and services

The Museum's exhibitions, programs and services aim to achieve the outcome of encouraging awareness and understanding of Australia's history and culture. Research, scholarship and the highest standards of historical accuracy underpin all the Museum's exhibitions and programs, and the Museum draws on high-level educational, interpretation and communication techniques to cater for its diverse audiences, who all have different learning styles, needs and interests.

Output group 1.2 in the Museum's Portfolio Budget Statement (PBS) specifies performance measures for visitor numbers, visits to the Museum's website, and satisfaction levels for visitors and school groups. This year, the Museum again met or exceeded the measures, as the following table shows.

Performance summary, measured against PBS

Performance indicators Achievements
QUALITY
85% of all visitors satisfied or better

94% of visitors recorded they were satisfied or very satisfied with their visit
80% of school visits satisfied that schools programs met core curriculum requirements 98% of schools visiting the Museum were satisfied that the schools programs met their core curriculum requirements
QUANTITY
650,000 visitors or users of programs

1,007,856 visitors or users of programs
500,000 unique visits to the Museum's website 1,521,926 unique visits to the website
PRICE
$36.539m
($31.77 per visitor/user)

$40.351m
($15.95 per visitor/user)