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Output group 1.2 - National exhibitions, programs and services

The Museum's exhibitions, programs and services aim to achieve the PBS outcome of encouraging awareness and understanding of Australia's history and culture. Research, scholarship and the highest standards of historical accuracy underpin all of the Museum's exhibitions and programs, and high-level educational, interpretation and communication techniques are employed to cater for diverse audiences with different learning styles, needs and interests.

Output group 1.2 in the Museum's PBS specifies performance measures for visitor numbers, visits to the Museum's website, and satisfaction levels for visitor and school groups. The Museum again met or exceeded the measures this year, as the following table shows:

Performance summary, measured against PBS

Performance indicators

Achievements

Quality
70% of all visitors satisfied or better 94% of visitors recorded they were satisfied or very satisfied with their visit
80% of school visits satisfied that schools programs meet core curriculum requirements 98% of schools visiting the Museum were satisfied that schools programs met their core curriculum requirements
Quantity
600,000 visitors or users of programs 945,210 visitors or users of programs
400,000 unique visits to the website 797,368 unique visits to the website
Price
$35.280m ($58.67 per visitor/user) $39.516m ($41.81 per visitor/user)