The Museum's exhibitions, programs and services aim to achieve the PBS outcome of encouraging awareness and understanding of Australia's history and culture. Research, scholarship and the highest standards of historical accuracy underpin all of the Museum's exhibitions and programs, and high-level educational, interpretation and communication techniques are employed to cater for diverse audiences with different learning styles, needs and interests.
Output group 1.2 in the Museum's PBS specifies performance measures for visitor numbers, visits to the Museum's website, and satisfaction levels for visitor and school groups. The Museum again met or exceeded the measures this year, as the following table shows:
Performance summary, measured against PBS
|70% of all visitors satisfied or better||94% of visitors recorded they were satisfied or very satisfied with their visit|
|80% of school visits satisfied that schools programs meet core curriculum requirements||98% of schools visiting the Museum were satisfied that schools programs met their core curriculum requirements|
|600,000 visitors or users of programs||945,210 visitors or users of programs|
|400,000 unique visits to the website||797,368 unique visits to the website|
|$35.280m ($58.67 per visitor/user)||$39.516m ($41.81 per visitor/user)|