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Information technology

A continuing program of work was completed to upgrade the Museum's information technology infrastructure. Major achievements this year were:

  • replacement of all network switch infrastructure to improve the capability, performance and reliability of the Museum's information technology (IT) communications network
  • selection of a new exhibition computer platform and the transfer of all the interactive exhibitions to the new platform
  • architectural design and procurement of IT infrastructure to implement an automated disaster-recovery capability
  • establishment of a computer room to house the Museum's new automated disaster-recovery infrastructure
  • upgrade of the website technical infrastructure to align with the Museum's standard IT infrastructure architecture and provide a more stable and better performing web environment.

The Museum completed a procurement exercise for its IT operational support services, which includes the IT service desk and the management and support of the Museum's entire IT infrastructure. The incumbent service provider, ASG Group Limited, was successful in retaining the contract for a further four years.

A major upgrade of the Museum's financial management information system, Finance One, was completed. The system is now a web browser-based application with an improved user interface.

Work continued on improving human resource related functions through the Museum's Human Resource Information System (HRIS) functionality. Improvements to online recruitment introduced in 2007–08 were further tested, streamlined and made fully operational, to enable applicants to lodge job applications through the internet and reduce processing and workloads associated with recruitment activity.

The Museum completed the documentation for its Records Authority (formerly known as Designing and Implementing Recordkeeping Systems (DIRKS) methodology). The documentation is now under review by the National Archives of Australia. Paper-based collection files from 1979 to 2008 were digitised and stored in the TRIM electronic records management system, enabling ready access to this information by all staff.

Servicing the Museum's image requirements

Photographing the Museum

The Museum produces high-quality images to support documentation, exhibitions and communication activities. This year the photographic team completed more than 180 photographic assignments, producing over 2000 images of collection objects, and documenting Museum activities and corporate and public events. Images are an important component of object documentation and are included in Opal records. Museum photographers' work also featured in exhibitions, publications, marketing activities and media information, and on the website.

Some significant projects this year were:

  • photography of objects from the Museum's collection for multimedia and graphics within the Australian Journeys gallery
  • documentary photography at Longford, Tasmania, for Creating a Country content material, exhibition and the web
  • photography of 122 Aboriginal artworks acquired from the Canning Stock Route project in preparation for a forthcoming exhibition
  • photography of the Bowraville community in New South Wales, to document associations with the Aboriginal rights movement.

Other photography included launches and events, education programs, Indigenous community visits and content for the forthcoming Symbols of Australia travelling exhibition.


In 2008–09, the Copyright and Production Services unit undertook significant work to source and clear images owned by individuals, commercial organisations and cultural institutions throughout Australia and internationally. The Museum's website, exhibitions, marketing and publications require copyright clearances for a large number of images. Approximately 8000 images were delivered to support the Museum's documentation, exhibitions, publishing and communication activities.