Skip to content

We are still testing our new website. Let us know what you think.

  • Open today 9am–5pm
  • Free general admission

National Museum of Australia structure - June 2004

National Museum of Australia structure chart - June 2004

Executive management group

The Executive Management group, comprising the Director and three General Managers, provides strategic and operational leadership to the Museum.
National Museum of Australia's Director and General Managers
Museum Director Craddock Morton with General Managers Louise Douglas, Suzy Watson and Freda Hanley. Photo: George Serras.

Performance management framework

The Museum continued to improve its Performance Management Framework. In the second half of the year the Museum reviewed and updated its vision and mission statements and developed a new strategic plan for 2004-2007 to better reflect its long-term goals. The new statements and a summary of the strategic plan follow.


A recognised world-class museum exploring Australia's past, illuminating the present, imagining the future.


To promote an understanding of Australia's history and an awareness of future possibilities by:

  • developing, preserving and exhibiting a significant collection
  • taking a leadership role in research and scholarship
  • engaging and providing access for audiences nationally and internationally
  • delivering innovative programs.

Performance management framework - Overview

Flow chart showing performance management framework - overview

Strategic Plan

Council approved the Strategic Plan 2004-2007 in June, for implementation at the start of the new financial year. The plan sets out key strategic three-year priorities and business priorities for 2004-2005. These priorities are to:

  • enhance exhibitions, programs and services
  • care for the National Historical Collection
  • sustain research and scholarship activity
  • engage national audiences
  • strengthen business processes
  • enhance staffing and workplace development
  • augment asset development and planning
  • strengthen resource base.

Business planning

Business planning and performance reporting are key components of the Museum's approach to delivering outcomes and outputs for its stakeholders. Museum business units complete annual business plans, which are linked to the Museum's strategic priorities. The business planning process identifies key risks for the delivery of the Museum's objectives and includes risk minimisation strategies.

The Museum has an ongoing commitment to improving the integration of strategic and business planning and reporting, including the use of relevant performance measures.

Values, behaviours and objectives

The Museum developed a new statement on values and behaviours, which are in addition to the observation of the Australian Public Service values as set out in the Australian Public Service Act 1999.

The Museum's values statement reads:

The National Museum of Australia operates with the highest ethical standards. It embraces truth and the pursuit of knowledge for its own sake and recognises the importance of aesthetic considerations. The Museum acknowledges the contributions of all Australians to the country's historical development and accepts a fundamental requirement for fairness and equity in its activities.

In operating within the framework established by such values, the Museum:

  • develops and preserves the National Historical Collection
  • upholds scholarly and professional integrity
  • makes best use of its resources
  • values and is open-minded to new ideas
  • promotes continuous learning
  • strives to be innovative and creative
  • anticipates and responds to its diverse audience needs.

Policies and procedures

As part of its commitment to continuous improvement, the Museum began a comprehensive review of its suite of policies and procedures, many of which were drafted prior to the opening of the Museum at Acton in 2001. It is envisaged that the policies will be updated over the coming two years and that operating procedures will also be reviewed and standardised.